Argyll & Bute Council

The Mull Customer Service Point, located on Breadalbane Street in Tobermory, Isle of Mull, serves as a vital access point for local residents to engage with Argyll and Bute Council services. Its role is to provide face-to-face assistance, offering a range of council functions to the island community. This includes inquiries related to council tax and benefits, blue badges, travel cards, and the copying and sending of documents to various council teams.

The building operates with specific hours, welcoming walk-in customers in the mornings, typically from 9 am to 12 pm. In the afternoons, from 1:30 pm to 4 pm, the service point shifts to a pre-booked appointment system, allowing for more in-depth consultations with Service Point Agents or Registrars. It’s important to note that while the staff can assist with a broad spectrum of matters, more complex requirements might necessitate direct engagement with specific council departments or the use of online “request it” and “report it” functions on the council’s website.

As part of Argyll and Bute Council’s network of service points across its diverse geographical area, including numerous islands, the Mull Customer Service Point is crucial for ensuring that even remote communities have accessible avenues for council support. It reflects the council’s effort to provide localized services, complementing online and telephone contact options. While details on the specific architectural style of this particular building are not widely available, it stands as a practical and essential local government facility for the residents of Mull.

The Mull Customer Service Point offers assistance with a variety of council services, including:

• Council Tax and benefits
• Blue Badge enquiries
• License applications
• Clothing grants and school meals
• Payments
• Complaints
• General Council service enquiries
• Registration enquiries
• Copying and sending of documents to council teams

While they can provide some information or direct you, more complex queries regarding Planning and Building Control, Cultural and Libraries, and Roads and Amenity Services might require you to engage directly with the specific council departments or use the online “request it” and “report it” functions on the Argyll and Bute Council website.